Shipping policy

Shipping Policy

At Poornima Prints, we are committed to delivering your orders safely and efficiently. Below are the details of our shipping policy for domestic and international orders.

Domestic Shipping

  • Coverage: We deliver sarees across India.
  • Processing Time: Orders are processed and dispatched within 2–3 business days.
  • Delivery Time: Standard delivery takes 5–7 business days from the date of shipping, depending on serviceable PIN codes.
  • Shipping Charges:
    • Free shipping on orders above ₹1000
    • ₹70 for orders below ₹1000.
Order Tracking

Once your order is shipped, you will receive an email or message with the tracking number and a link to track your package.

Delivery Partners

We partner with leading courier services such as Blue Dart, Indian Post, and FranchExpress for reliable and timely delivery.

Handling and Packaging
  • All sarees are securely packed to ensure they remain intact during transit.
  • Every package includes an invoice for your records.
Pincode Serviceability

We deliver to most PIN codes across India. If your PIN code is not serviceable, our customer service team will contact you to arrange an alternative solution.

Delivery Issues
  • If you are unavailable at the time of delivery, our courier partners will attempt delivery up to three times. If the delivery fails after three attempts, the package will be returned to us.
  • Delays caused by unforeseen circumstances like weather, strikes, or public holidays may extend delivery times. We will keep you informed in such cases.

International Shipping

  • Availability: We ship to multiple countries worldwide.
  • Processing Time: Orders are processed and dispatched within 10–15 business days.
  • Delivery Time: International delivery times vary based on the destination, typically 10–20 days.
  • Shipping Charges: Calculated at checkout based on the destination and weight of the package.
Order Tracking

Once your order is shipped, you will receive an email or message with the tracking number and a link to track your package.

Delivery Partners

We collaborate with trusted courier services like DHL, FedEx, Blue Dart, and India Post for reliable international delivery.

Customs and Duties
  • International shipments may be subject to customs duties and taxes, which are determined by the destination country.
  • Customers are responsible for paying any additional customs clearance charges.
  • If customs charges are not paid and the package is returned to us, we will issue a refund minus the shipping costs.
Handling and Packaging
  • All sarees are carefully packed to prevent damage during transit.
  • An invoice is included with every package.

Delivery Issues and Support

If you experience any delivery-related issues, please contact our customer support team within 24 hours of receiving the package at:

  • Phone: 9652899526
  • Email: Poornima.prints1@gmail.com
    Our working hours are Monday to Saturday, 10:30 am – 7:00 pm IST.

Changes to Shipping Policy

We reserve the right to modify this shipping policy at any time. Updates will be posted on our website and will take effect immediately.

For further assistance, feel free to reach out to us.